Our returns policy
In case you are not satisfied with your purchase it is possible to return the product.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Please include a filled in return form in your return parcel. You can download and print the form by pressing the button below.
Returning an item is at your own expense. When you return a full order, we will return the full order amount including the shipping cost to you.
We can only accept returns that have the return form included. Please download the file below, print and add this to your return parcel.
Return address
SGC International
Voskuilenweg 77,
6461AH Heerlen
The Netherlands
Steps to return your order
1. Add the products you want to return
Add all products which you would like to return to the parcel. Make sure they still have all tags attached and are returned in the original packaging.
Please note: we can’t accept returns which are damaged, have no tags, are not in the original packaging or are worn.
2. Print the return form and add this to the parcel
Download the return form below. Print this, fill it in and add this to the parcel you are going to return. Without a return form, we do not know who returns the parcel and are not able to offer you a refund.
3. Ship the parcel to us
Return the parcel to the address below. Please make sure the returning parcel is paid for.
SGC International
Voskuilenweg 77,
6461AH Heerlen
The Netherlands
4. We return the correct amount
Once we received your return, it can take up to 5 business days for us to process your return.
We return the correct amount to you as soon as possible.